Whether you open an account, place a bet, or simply browse Zedbaj — we collect certain information from you. This privacy policy sets out with full transparency what that information is, how it is used, and what rights you have.
A quick overview of our commitment to protecting your privacy at Zedbaj.
Every transaction and piece of personal data is secured with SSL/TLS encryption, preventing any third party from reading or intercepting your data.
Zedbaj never sells your personal data to third parties. Your data is used solely for the purpose of operating the platform.
We only collect information that is genuinely necessary to provide our services. Collecting unnecessary data goes against our principles.
We always obtain your explicit consent before sending marketing communications or collecting optional data. You can withdraw that consent at any time.
You may request the deletion of your account and associated data at any time. We will fulfill such requests unless we are legally required to retain the data.
Zedbaj regularly conducts security audits with third-party experts to ensure your data remains protected at all times.
Zedbaj (zedbaj.bet) is a leading online Sports Betting and gaming platform in Bangladesh. We place the highest priority on our users' privacy. This privacy policy explains how Zedbaj collects, uses, stores, and protects your personal information.
This policy applies when you:
By using Zedbaj's services, you consent to the processing of your information as described in this Privacy Policy. If you disagree with any part of this policy, please discontinue use of Zedbaj's services.
This Privacy Policy is part of our Terms & Conditions an integral part. Reading both documents together will give you the complete picture.
We collect various types of information when you register and use Zedbaj's services. This information is gathered through three main channels — what you provide directly, what is collected automatically, and what is received from third parties.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity information | Full name, date of birth, nationality | KYC Verification |
| Contact Information | Email, mobile number, address | Account Management |
| Financial Information | Payment methods, transaction history | Deposit/Withdrawal |
| Device Information | IP address, browser, operating system | Security & fraud prevention |
| Gaming Information | Betting history, win/loss records | Service Improvement |
| Behavioral Data | Page visits, click patterns, session duration | User Experience Improvement |
For document verification, we may request a photo of your National ID, passport, or driving licence. These documents are used solely to confirm your identity and are stored on secure servers.
Zedbaj uses your information for specific, legitimate purposes only. We never use your data in ways that haven't been disclosed to you or for which your consent hasn't been obtained.
Primary Use (essential for service delivery):
Secondary Use (subject to your consent):
You may opt out of marketing emails or notifications at any time through your account settings or by contacting customer support.
Zedbaj uses cookies and similar tracking technologies to improve the experience for users of our website and app. Cookies are small text files stored on your device.
Types of cookies we use:
You can manage or block cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
Zedbaj protects your data using industry-leading security measures. Our security infrastructure provides protection across multiple layers.
In the event of a data breach, Zedbaj will notify affected users in a timely manner as required by law and take prompt remedial action.
Keep your password strong and never share it with anyone. If you notice any suspicious activity, let us know immediately.
Zedbaj does not retain your data longer than necessary. Retention periods vary depending on the type of data and the purpose for which it was collected.
| Data Type | Retention Period |
|---|---|
| Account information (active) | For the duration of the active account |
| Transaction records | 5 Years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Customer Support Communications | 3 Years |
| Marketing preferences | Until consent is withdrawn |
| Log Files & Device Information | 12 Months |
Once the retention period expires, Zedbaj securely deletes or anonymizes your data in a way that makes recovery impossible.
Zedbaj respects your right to data privacy. You may exercise the following rights:
To exercise any of these rights, contact us at support@zedbaj.bet. We typically respond within 30 days. Please note that certain legal obligations may prevent us from fulfilling some requests — in such cases, we will explain the reason.
We will only process data-related requests after verifying your identity. This is done to protect the security of your information.
Zedbaj is an adult platform. We do not knowingly collect information from or provide services to anyone under the age of 18.
We verify age at registration and confirm it through the KYC process. If we discover that a minor has created an account:
If you believe your child is using Zedbaj, please contact us immediately.
Zedbaj may update this Privacy Policy from time to time. Changes may be made due to legal developments, the adoption of new technologies, or the expansion of our services.
For significant changes, we will:
Continued use of Zedbaj after any changes take effect will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
This Privacy Policy was last updated in January 2026. To request a copy of a previous version, please contact our customer support team.
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our dedicated privacy team is ready to address all your queries.
For formal complaints regarding data protection, please write to our Data Protection Officer. We take every complaint seriously and respond within the designated timeframe.